Buy & Sell on Petspace

learn more about placing orders, contacting brands, reporting issues, shipping orders, contacting retailers, getting paid, and more.

Keeping transactions on Petspace

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We understand that many of our brands have existing stockists they may or may not bring into the Petspace community. However, we do expect that stockist relationships brought to you by Petspace will continue to be conducted on the platform (first orders and subsequent reorders).

We work very hard to bring you new retailers and hope that we are providing you a valuable service in this manner. To maintain a level of respect and professionalism with all parties in the Petspace community, we may suspend accounts flagged for abuse of our fee structure, billing process, or policies in any way.

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Our customer team will review your issue and respond within 24 business hours.