Buy & Sell on Petspace

learn more about placing orders, contacting brands, reporting issues, shipping orders, contacting retailers, getting paid, and more.

Shipping & Fulfillment

Can I edit a retailer’s order?

Estimated reading: 1 minute

Need to make a change to an order you received on Petspace? You can edit your orders anytime prior to shipment by clicking the “Update Order” button on your order fulfillment page.

You will then have the ability to make the following edits to the order:

Change the shipping date
Adjust item quantities
Add and remove items
Apply a promotion or modify a promotion. Custom promotions may consist of a discount ($ or % off) and/or free shipping

Changes will be reflected in < 2 hours.