What should I expect once my shop is live?

Once your shop is activated, your brand will be featured in the New Arrivals section of Petspace, where it will be visible to all buyers. This special section showcases new brands on the platform for two weeks, separate from the rest of the marketplace.

Being featured in New Arrivals can help boost your brand’s visibility and increase its chances of being discovered by retailers. We encourage you to optimize your product listings to make the most of this opportunity. New Arrivals is one of the most visited surfaces by buyers looking for new products. We also recommend creating a promotion to align with your time as a new product on Petspace to increase the number of new accounts.

We cover shipping costs during your first two weeks on the platform as well. This applies for all of your new Petspace stockists as well as any existing buyers who you invite to Petspace.