How am I notified of new orders?

When you receive a new order on Petspace, we’ll notify you via email. The email will be sent to the email address that you use to log into your Petspace account. Each notification will have a subject line that reads “New wholesale order from ‘Retailer’s Store Name’ (#order number)”. The email will contain all the details of the order, including the products ordered, quantities, and shipping information.

In addition to the email notification, you can view the new order details by logging into your Petspace account and going to the Orders page. Here, you can review the order and confirm that you have enough stock to fulfill it. If you have enough inventory, you can click “Accept Order” to confirm it and set a shipping date.