Buy & Sell on Petspace

learn more about placing orders, contacting brands, reporting issues, shipping orders, contacting retailers, getting paid, and more.

Can I buy on Petspace?

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To qualify as a Petspace buyer, you must represent a business that is open and ready to make sales (if your business is opening soon or awaiting authorization, you may also qualify). To help us determine your buying eligibility, it is important to provide accurate information during your sign-up process, and to keep your Petspace profile as accurate and up to date as possible. If your business is based in a country other than the United Kingdom.

Most buyers on Petspace are business owners or designated purchase managers. It is important to note that buyers may not place orders from a brand they own or are affiliated with, even if that brand has a separate account on Petspace.

At Petspace, we value our community and take non-compliance seriously. Failure to comply with our buyer requirements may result in account deactivation, which we want to avoid at all costs. Let’s work together to ensure a smooth and successful experience for everyone on the platform.

Email us

Our customer team will review your issue and respond within 24 business hours.