Buy & Sell on Petspace

learn more about placing orders, contacting brands, reporting issues, shipping orders, contacting retailers, getting paid, and more.

Where can I find info about my order?

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When you place an order through Petspace, you can find your order info in two places:

1. Your “Orders” tab in your Petspace account (click on the account icon in the top right, and navigate to your orders tab).
2. The confirmation email you received after placing your order (If you did not receive a confirmation email, send us an email at [email protected]).

Email us

Our customer team will review your issue and respond within 24 business hours.