When will I know about my shipping costs?

At Petspace, we strive to provide our buyers with a transparent shipping process. While some brands listed on our platform offer free shipping or fixed-rate shipping, others calculate shipping costs based on the buyer’s location and the weight of the order. These shipping costs are only applied after the brand ships the order, ensuring that buyers are charged only the actual shipping costs.

In cases where the shipping costs are not clear, we recommend that buyers reach out to the brands for a rough estimate. To do so, simply click the “contact” button on the brand’s profile page and ask for an estimate based on your location. Our aim is to provide our buyers with a hassle-free shopping experience, and we believe that clear and transparent shipping information is an essential part of achieving that goal.