Buy & Sell on Petspace

learn more about placing orders, contacting brands, reporting issues, shipping orders, contacting retailers, getting paid, and more.

How do your retailer terms affect me?

Estimated reading: 1 minute

At Petspace, we understand that payment terms and shipping costs can greatly impact your business. That’s why we selectively offer buyers Net 60 payment terms to help increase sales for our brands. However, we know that waiting 60 days for payment can be a long time, which is why we pay out our sellers in just 2 weeks (according to stripe). We believe in supporting our brands and their cash flow needs.

Additionally, we occasionally offer buyers free shipping to incentivise them to make a purchase. Don’t worry, this shipping cost is 100% covered by Petspace, so you don’t have to worry about any unexpected fees cutting into your profits.

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Our customer team will review your issue and respond within 24 business hours.